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Return Policy

  •  If you are not satisfied with the product you receive, return it to us.
  • You can return your purchase for up to 30 days from the purchase date.  Products must be in the condition you received them and in the original box. Please include original tags, packaging materials, and receipt.
  • Email customer service for return information.

 

Safe Shopping Guarantee - Shopping at dorisbasil.com is safe. Our secure socket layer (SSL) technology is the industry standard for secure ecommerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet. 

FREE SHIPPING

  • FREE Standard Shipping on all orders to US States.  (delivery within 3-10 business days)
  • We ship to all US States and Territories. 
  • For US Territories, shipping charges will be added to your order. Shipping charges will be emailed to you prior to processing your order.
  • We use UPS, USPS, FedEX, and DHL.
  • Allow additional time for orders shipped to P.O. Boxes and Military APO/FPO addresses. 

 

  • Customer Service Email Address: Your email will be answered within 48 hours.     

customerservice@dorisbasil.com

                    

 

 

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